Shipping Policy

**Mthuli Cameras and Accessories Shipping Policy**

Thank you for choosing Mthuli Cameras and Accessories for your photography needs. We aim to provide you with a seamless shopping experience, including efficient and reliable shipping services. Please review the following shipping policy details:

**1. Shipping Methods:**
We offer several shipping methods to accommodate your preferences and urgency:

- Standard Shipping: Estimated delivery within 3-5 business days.
- Expedited Shipping: Estimated delivery within 1-2 business days.
- In-Store Pickup: Customers located in Johannesburg can opt to pick up their orders directly from our store location during business hours.

**2. Shipping Rates:**
Shipping rates are calculated based on various factors including the shipping method selected, the weight and dimensions of the package, and the destination address. You will see the shipping cost at the checkout before finalizing your purchase.

**3. Order Processing Time:**
Orders are typically processed within 1-2 business days from the date of purchase. However, processing times may vary during peak seasons or promotional periods.

**4. Shipping Destinations:**
We currently offer shipping services within South Africa. Unfortunately, we do not ship internationally at this time.

**5. Order Tracking:**
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your shipment online.

**6. Delivery Issues:**
If you encounter any issues with the delivery of your order, such as delays or damages, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

**7. In-Store Pickup:**
Customers who choose the in-store pickup option will be notified via email or phone call when their order is ready for pickup. Please bring a valid ID and a copy of your order confirmation for verification.

**8. Contact Information:**
If you have any further questions or concerns regarding our shipping policy, please feel free to contact us using the following information:

Mthuli Cameras and Accessories
Address: Shop No.1, The Markade Building, Kruis St, Johannesburg, 2001
Phone: +27717887606

Thank you for choosing Mthuli Cameras and Accessories. We appreciate your business and look forward to serving you again in the future.